To save on operating costs, we only stock our Antique and Estate jewelry in advance of sale. Both our Diamonds and Contemporary jewelry shown in this portion of the site are shipped to us overnight after you place your order and we ship them on to you as soon as received.
This saves us a lot of money and we pass this saving on to you with prices discounted to about half their standard retail value found in local jewelry stores and elsewhere on the internet.
As a result, our suppliers require that all stock jewelry and diamonds must be returned unchanged within seven days of receipt by you for a refund of the purchase price. Otherwise, they will not accept them back. Custom items, such as a resized ring or one custom set with a diamond of your choice, will have a restock fee to cover the changes made to the original, as it cannot be returned to the supplier.
Though we inspect every item before shipment, if you receive a faulty product, we will pay for its return, correct the fault to your satisfaction and return it at no extra charge.
Because we ship rapidly, it is next to impossible to cancel your order prior to shipment, but you are welcome to return it for a refund per the instructions outlined above.
